Improving the user experience of a rewards app.
Perx is the top rewards app in Singapore, with over 400,000 users using the app to obtain rewards from from 200+ merchants, including Asia’s first mobile mass-transit rewards platform.
I was tasked with redesigning the Perx website and parts of the Perx app. It was crucial for me to gain a full understanding of the product. After discussions with the Product Lead and Customer Service team, I could begin to map out the app, and to hone in on sections where the experience could be improved.
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